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Donor Account Guide

AUTHORIZED PARTNERS

Donor Account Guide

How institutional partners access scoped funding, impact and reporting information within ASN Academy.

DONOR ACCOUNT

Your controlled partnership workspace

The donor account is designed to give authorized institutional representatives access to their own partnership information without exposing unrelated ASN Academy operations.

Partnership Overview

See the programme or sponsorship associated with your authorized account.

Funding & Utilization

Review agreed funding and scoped utilization information made available for your award.

Outputs & Indicators

Follow agreed targets, achieved outputs and reporting periods.

Reports

Access reports released to your organization according to your permissions.

Evidence

Review evidence references that ASN has approved for donor access.

Support

Raise questions through the official support or partnership channel.

ACCOUNT FAQ

Using your donor account

Why can I not see another sponsor’s programme?

Donor access is intentionally scoped. Your account should only expose information you are authorized to view.

Can several colleagues use one login?

Use individual authorized accounts rather than shared credentials so access and actions remain attributable.

Why does a figure differ from our internal accounting system?

Check the reporting period, currency, payment status, refund/adjustment status and scope. Raise a query before using a disputed figure externally.

Can I download reports?

Where your account has the relevant permission and a report has been released, the system may provide a controlled download.

What should I do if I find incorrect information?

Do not rely on the disputed figure. Submit the issue to ASN through the official support/partnership channel for review and correction with an audit trail.

Does dashboard access mean the information is externally verified?

No. Verification status must be stated explicitly. Access to a dashboard or report does not itself constitute external assurance.

Account security: keep credentials confidential, use individual accounts, and report suspected unauthorized access promptly. ASN may restrict access when necessary to protect donor, learner or institutional information.